Anti-Discrimination Policy

Commitment to Respect and Accessibility

TravelMint’s aim is to create a respectful and accessible platform where travelers can enjoy seamless experiences. We are committed to respect and fairness, opposing discrimination against travelers and their families based on immutable characteristics or faith.

TravelMint recognizes and complies with local, regional, and federal anti-discrimination laws and expects all users of our platform to do the same. By adhering to these principles, every member of the TravelMint community can enjoy a safe and accessible experience.

Guidance for Travelers

As a traveler, you play a crucial role in fostering a respectful and fair environment. TravelMint expects all travelers to engage with hosts and service providers with courtesy and professionalism. Travelers should not face discrimination based on race, religion, disability, or other protected attributes, and all individuals should be treated with dignity and fairness.

Accessibility

Travelers should have access to accommodations and services that meet accessibility standards. TravelMint advocates for reasonable accommodations for travelers with special needs.

• Service Animals: If a lounge has a no-pet policy, exceptions should be made for certified service animals.
• Reasonable Accommodations: Discussing accessibility needs with hosts and service providers beforehand can help ensure a smooth and enjoyable experience.

Personal Preferences and Legitimate Restrictions

Some restrictions may be legitimate and necessary for personal or regulatory reasons. To maintain transparency, house rules should be:

• Clearly outlined before booking.
• Consistently applied to all travelers.
• Communicated respectfully to ensure mutual understanding.

Examples of legitimate restrictions include:

• No-pet or no-smoking policies clearly indicated in the listing.
• Religious requirements, such as maintaining a kosher kitchen.
• Age restrictions, such as senior-only communities.

Airport lounge operators should communicate these rules courteously to ensure travelers feel respected.

Consequences for Non-Compliance

Failure to comply with TravelMint’s anti-discrimination policies may result in remedial actions, including:

• Inappropriate Language: Lounge operators may be required to revise listings that contain discriminatory or inappropriate language. If a listing is flagged unfairly, an appeal can be made via support@travelmint.com.
• Rejection of Travelers Based on Protected Characteristics: Unjustified traveler rejections may result in warnings, content moderation, or account suspension.

TravelMint reserves the right to investigate complaints, prompt changes to listings, issue warnings, and suspend accounts that violate this policy. We appreciate lounge operators and travelers who contribute to making TravelMint a respectful platform for all.

Conclusion

TravelMint is committed to fostering a community of respect and accessibility. We encourage accommodations for those in need while also respecting the convictions of our hosts and travelers.

With the collective effort of travelers, operators, and TravelMint, we can create a safe, reliable, and welcoming platform for all.